London, Wednesday 6th July – Founder and CEO of Cloudbooking, Gerry Brennan is honoured to be featured in Tussell’s Public Sector Sales Podcast.
Cloudbooking were thrilled to have ranked in the Tussell Tech200, achieving over 120% growth in public sector revenue between FY 2019/20 and FY 2020/21. Following on from this, Tussell seized the opportunity to speak with Gerry and learn more about Cloudbooking’s success with public sector clients and government organisations and the continuous growth it has experienced as a workspace management software innovator and leader.
In this interview, Gerry discusses how building relationships and supporting clients effectively is at the heart of Cloudbooking. It’s important to build trust and develop a solution that is flexible and agile for our client’s organisation and their business needs. He explains that “we focus on relationship building and a consultative approach, so clients get the most out of their workspace”.
Gerry also mentions the importance of patience when building relationships with public sector clients. Naturally, it will take time to build successful long-term relationships and it is crucial to understand the workplace problems our clients need to solve before talking business.
Gerry also offers top tips for bolstering public sector relationships which include the following:
1. Getting on G-Cloud
It’s very important to get yourself on the G-Cloud list as this platform helps customers in the UK public sector find and buy computing services. It’s a very worthwhile investment that brings contracts directly to the business.
2. Understand the needs of the client
It’s crucial to understand the needs of the client to be able to construct the best solution for them with the automation of key features and services that they require.
3. Don’t assume that all public sector organisations are the same
What works for one organisation won’t work for another and this is a fundamental component of building relationships with clients in the public sector.
Cloudbooking is proud to support public sector organisations and ensure we have a solution that brings true value to our clients. The benefits of long-lasting relationships are evidenced in our 96% retention rate, as Gerry states “We are building strong relationships with our new and existing clients. We pride ourselves in being open, honest and collaborative, it’s important to listen and never stop to learning”.
Watch the full interview and visit Tussell’s recent blog post following this interview.
